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Use E-mail Source

Use the e-mail source to trigger alerts by simply sending an e-mail.

Requirements​

To use the e-mail source, you need one of the following:

  1. Your own sender e-mail address configured for sending alerts.

Setup​

1. Set the Allowed Sender​

Before you can send alerts, you must authorize the sender e-mail address.

  1. Log in to the AlertFleet website
  2. Go to the Subscription page
  3. In the E-mail Source section, set the allowed sender e-mail address and save

2. Generate the trigger E-mail​

  1. Log in to the AlertFleet dashboard
  2. Navigate to the Source E-mail Builder page
  3. Generate your e-mail alert
  4. Copy and paste the generated To, Subject, and Body fields into your own e-mail sending system

Example of a trigger E-mail​

To:

send-XXXXXXXXXXXXXXXXXXXXXXXX@send.alertfleet.com

Subject:

Info

Body:

[SMS:+393333333331,+393333333332,+393333333333,+393333333334]
[WHATSAPP:+393333333331,+393333333332,+393333333333]
[EMAIL:receiver1@sample.com,receiver2@sample.com]
[WEBHOOK:POST|https%3A%2F%2Fsample.com%2Fhook1,GET|https%3A%2F%2Fsample.com%2Fhook2%3Fparam%3D1]
[MESSAGE: This is a sample notification message sent with AlertFleet]
warning

Make sure you have configured your allowed sender e-mail address in the Subscription page. Only messages sent from an authorized address will be accepted and processed.

Common errors​

To the sender email address​

Each of the following errors may prevent your notification from being processed:

Invalid recipient address:

The email trigger could not be sent because the recipient address (send-[subscriptionId]@send.alertfleet.com) is invalid or incorrectly formatted.

Invalid sender address:

The email trigger could not be sent because either the recipient address or the sender address is invalid or incorrectly formatted.

To the account user email address​

Invalid subject:

The email trigger could not be sent because the email subject is wrong (expected: info, warning, danger) meanwhile yours is "...".

Empty email body:

The email trigger could not be sent because the email body is empty.

Missing or empty [MESSAGE:] field:

The email trigger could not be sent because the message field ([MESSAGE:]) is empty or not existent.

[MESSAGE:] field too long:

The email trigger could not be sent because the message field ([MESSAGE:]) is longer than 100 chars.

Malformed recipient fields:

The email trigger could not be sent because one or more of the following fields are malformed: [SMS:], [WHATSAPP:], [EMAIL:], or [WEBHOOK:].

No recipients specified:

The email trigger could not be sent because there are no recipients for any channel.

Too many recipients:

The email trigger could not be sent because one or multiple channels have too many recipients (max 5).